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Announces Enterprise Commercial Channel (ECC) to Deliver Three Tier Channel Strategy to Redistribute and Realign Focus Areas for Channel Business


HCL Infosystems Ltd, India’s premier hardware, services and ICT system Integration company announced the launch of Enterprise Commercial Channel (ECC), a major initiative in its enterprise channel strategy. In line with the company’s objective of strengthening its footprint all over the country towards addressing SMB segment, ECC will not only extend HCL’s and its alliance partner’s range of ICT solutions to SMB’s but also will provide opportunities to Channel partners to take complete bouquet of HCL’s ICT Solutions to end customers. This would help the partners to grow their business by moving up in the value chain and provide complete ICT solutions


In order to have better focus and defined approach towards channel partners, the company has defined its strategy for channel partners that redistribute the focus areas for channel business addressing SMBs, the three broad categories of channel partners under this will be Strategic Business partners, Business Partners & Registered Resellers. Through its Enterprise Commercial Channel (ECC) HCL further equips the partners with the ability to provide their customers differentiated technology offerings and built to order customized configurations. Channel partners will be eligible for specialized pre-sales and post sales support, joint lead addressals, incentives, training, access to partner sections on the website and extensive marketing support.


Commenting on the new development Mr. George Paul, Executive Vice President, HCL Infosystems Ltd said,“Our strength over the years has been our strong relationship with the channel community and through this initiative we are sure that to take it even further. With this strategic approach we will be able to address the upcoming SMB market a lot better and are confident that this strategy will prove to be a win – win situation for customers, channel partners and HCL”.


“As SME sector is becoming more organized and aware about the role technology can play, they are looking beyond desktops and laptops for their ICT infrastructure. Apart from this, for Basic IT Infrastructure they also seek business automation and integration. They look up to the channels to be the complete ICT solution provider instead of being an IT Infrastructure vendor. Through Enterprise Commercial Channel we would address this need by empowering Channel to act as a knowledge resource for SMBs.” he added.


HCL Infosystems plans to work with 100 strategic business partners and 400 channel partners across the country addressing the SMB segment. SMBs normally look for easy to use and low TCO technologies. The paradigm shift is happening among the SMEs where they have started treating technology as a business transformer rather than a mere enabler. Through Enterprise Commercial Channel HCL would address this need of SMEs.


About HCL Infosystems Ltd.
HCL Infosystems Ltd. with revenue (LTM) of US $ 2.6 billion (Rs. 12,307 crores) in financial year 2009 is one of India’s premier hardware, services and ICT system Integration companies offering a wide spectrum of ICT products that includes Computing, Storage, Networking, Security, Telecom, Imaging and Retail. HCL Infosystems Ltd. aims to be a one-stop-shop for all the ICT requirements of an organization. One of India’s leading System Integration and Infrastructure management services organizations, HCL Infosystems Ltd. has specialized expertise across verticals including Telecom, BFSI, E-Governance and Power. HCL Infosystems Ltd has one of India’s largest distribution and retail networks for ICT products, taking to market a range of Digital Lifestyle products in partnership with leading global ICT brands, including Apple, Cisco, Ericsson, Kingston, Kodak, Konica Minolta, Microsoft, Nokia and Toshiba. HCL Infosystems Ltd. today has one of India’s largest vertically integrated computer manufacturing facilities; with over three decades of electronic manufacturing experience, and HCL desktops are among the largest selling brands in the business enterprise space. With one of India’s largest ICT services networks that reaches most regions in India, HCL’s award winning support services make it a preferred choice of enterprise and consumers alike. For more information please visit us at www.hclinfosystems.in


About HCL:
HCL is a $5 billion leading global Technology and IT Enterprise that comprises two companies listed in India – HCL Technologies & HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups, a pioneer of modern computing, and a global transformational enterprise today. Its range of offerings spans Product Engineering, Custom & Package Applications, BPO, IT Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products across a wide range of focused industry verticals. The HCL team comprises over 60,000 professionals of diverse nationalities, who operate from 23 countries including over 500 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.in

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