- Spread over 4000+ cities in India
- User can launch support services from a one touch button pre loaded in the U1
- 24X7 One touch button support in 11 languages
- U1 to be pre-loaded with 17+ applications
HCL Infosystems Ltd., India’s premier hardware, services and ICT systems integration and Distribution Company, today announced that the U1 will receive the support of a robust support infrastructure – U1 Advantage. The novelty of the service for a consumer of the U1 is the one touch pre loaded button (HCL Touch) on the tablet that will immediately connect to the support system. The U1 priced at an attractive Rs. 7999/- is a trendy and stylish device, powered by latest Android Ice Cream Sandwich OS 4.0.3 OS and designed specially to suit the needs of the Indian consumer.
Speaking on the announcement, Mr. Gautam Advani, EVP & Head, Mobility, HCL Infosystems said, “Support services for devices like the Tablet has always been an issue with Indian customers. With our widespread and robust infrastructure framework and unique features like the HCL Touch button, the customer can gain anytime access to our support personnel to trouble shoot problems. As a company we have a long history and have over the years created a large and incomparable service network that today penetrates across cities, towns and rural hinterland. With the Tablet market now maturing it’s expected that a range of products will be introduced, but we at HCL Infosystems have always focused on customer experience and feel a robust distribution network and most importantly a widespread support and service network is critical. I don’t think any other tablet player in the market can match up to the service footprint that we provide.”
The U1 will have access to the unmatched support and service infrastructure spread over 4000+ cities. This network is extensive and covers all the regions of the country. With the 24X7 one touch buttons, customers can reach out to service personnel through a chat and get a quick redress of his problems or which can be escalated quickly.
ME Tab U1 is expected to lead the way in creating different usages for different segments of consumers. The U1 is packed with 17 local ready to use applications, sports a 7 inch 800X480 Pixel Capacitive Screen and has a 1Ghz processor with high performance and low power CPU. The tablet comes with a Front Camera and 512 MB RAM, with an internal memory of 4GB expandable to 32GB. HCL ME U1 also has a full USB, mini USB and a Micro SD card slot. It has a robust 3600 mAH battery and one of the only products in the market with an option of 3G data connectivity through USB Modem. The tablet also enables an exclusive access to the ME App store which has over 10000 applications capturing the latest and the best android apps in the world for U1 users. The U1 also provides for Wi-fi connectivity.
The HCL ME U1 also will come with free goodies worth Rs 3000 and bundled offers, which include offers on Hungama (free unlimited downloads for three months), Cleartrip.com (Discounts on Air Tickets), and Think Free Office. Some of the pre loaded applications that are extremely relevant for the Indian Consumers are – 3D Digital Weather Clock, Cleartrip, ME Apps, HCL Touch, Hungama, ibibo Ibrowser, LinkedIn, Moneycontrol, Ninja Run, Twitter, Naukri among others.
The U1 will be available in stores across the country from April 2012 onwards.
About HCL Infosystems
HCL Infosystems Ltd, with revenue (LTM) of US$ 2.4 billion (Rs.10,901 crores) is India’s premier hardware, services and ICT systems integration company offering a wide spectrum of ICT products that includes Computing, Storage, Networking, Security, Telecom, Imaging and Retail. HCL is a one-stop-shop for all the ICT requirements of an organization. India’s leading System Integration and Infrastructure Management Services Organization, HCL has specialized expertise across verticals including Telecom, BFSI, eGovernance & Power. HCL has India’s largest distribution and retail network, taking to market a range of Digital Lifestyle products in partnership with leading global ICT brands, including Apple, Cisco, Ericsson, Kingston, Kodak, Konica Minolta, Microsoft, Nokia, Toshiba, and many more.
HCL today has India’s largest vertically integrated computer manufacturing facility with over three decades of electronic manufacturing experience & HCL desktops is the largest selling brand into the enterprise space. With India’s largest ICT services network that reaches to every corner of India, HCL’s award winning Support Services makes it the preferred choice of enterprise and consumers, alike. For more information please visit us at www.hclinfosystems.in